The Interview: Falabella, director of sustainability Pamela Lagos

The Interview - Falabella: In our latest episode, we travel to Santiago to meet Pamela Lagos, director of sustainability of Chilean department store chain Falabella Retail. She shares the inside story of how one of the country’s most famous retail names is investing in a responsible plan for future success, and the steps it is taking to show people and profitability can co-exist in greater harmony.