All Podcast Episodes
Event Review: World Retail Congress
Event Review - World Retail Congress 2023: In this episode, we bring you more highlights from World Retail Congress 2023 in Barcelona.
Host Karl McKeever is joined by Deloitte chief global economist, Ira Kalish, and Matahari Department Store CFO, Niraj Jain. Together, we discuss the economic headwinds that the industry is facing in 2023, and how retailers can create the financial foundation to deliver resilience and growth in the months ahead. Plus we are joined in conversation by Havaianas President EMEA, Guillaume Prou, to explore his company’s extraordinary brand journey and why investing in product innovation remains vital in the face of growing additional ‘distractions’ to the day job of retailing.
Event Review: World Retail Congress
Event Review - World Retail Congress 2023: In this latest episode of The Retail Exchange podcast, host Karl McKeever brings you highlights from World Retail Congress 2023 in Barcelona, as we pick our way through some of the topics, insights and conversations that are inspiring and challenging the retail ecosystem, and that interested us the most.
Event Review: Retail Week Live 2023
Event Review - Retail Week Live 2023: In this latest episode of The Retail Exchange podcast, host Karl McKeever brings you highlights from Retail Week Live 2023 in London, as we pick our way through some of the topics, insights and conversations that are inspiring and challenging the retail ecosystem, and that interested us the most.
Event Review: Retail Week Live 2022 Roundup
Event Review - Retail Week Live 2022: In this latest episode of The Retail Exchange podcast, Karl McKeever and Mark Faithfull bring you highlights from the annual Retail Week Live festival, as we pick our way through some of the topics, insights and conversations that are inspiring and challenging the retail ecosystem, and that interested us the most. In partnership with Inkpact.
The Interview: Retail Trust
The Interview - Retail Trust: In this episode, host Mark Faithfull returns to the important issue of wellbeing, as we mark Mental Health Awareness Week and the Retail Trust’s Together Fest 2022, which takes place in London today. Recorded at Spring Fair 2022, Retail Trust wellbeing consultant Andrea Woodside joins us to examine whether retail is a happy place, why kindness and empathy is not rocket science (but can be rocket fuel), and why it’s important to give retail leaders permission to focus their energy and efforts on signposting support to make a meaningful difference to employees.
The Interview: Pandora, SVP Omnichannel Retail Kate Walsh
The Interview: Pandora: In this episode, host Karl McKeever is joined by Kate Walsh, SVP Omnichannel Retail for Pandora. She reveals the charm of working for this iconic jewellery brand, how it is repurposing and revitalising its offer for the future, the lessons she’s learned about how to do business better, and her views on whether The Apprentice is as good as it used to be.
In Focus: Employee Wellbeing
In Focus - Employee Wellbeing: In this episode, host Mark Faithfull talks wellbeing. Employee wellbeing doesn’t stop at the store or office entrance. We sit down with Claire Kershaw, Wellbeing Offer at Next and Terry Streather, Director of Oakwood Training to discuss the importance of achieving buy-in at a senior level, why the narrative needs to switch from reactive to one that’s proactive, how to empower managers to spot the warning, and what wellbeing will look like in the future.
The Special: Retail Wellbeing
The Special - Retail Wellbeing: In our final episode of ‘The Special’ series, we take an in-depth look at the human impact of the pandemic and the importance of wellbeing for retail employees in these unprecedented times.
The Interview: British Retail Consortium
The Interview: British Retail Consortium: In an exclusive interview, recorded at the World Retail Congress 2019, host Ben Bland sits down with Helen Dickinson, chief executive of the British Retail Consortium to discuss the challenges facing UK retail in the light on unprecedented change in the industry that's resulted in difficult trading conditions and evolving shopper habits.
The Interview: Leon Restaurants
The Interview: Leon Restaurants: In this edition of The Interview, John Vincent, co-founder of Leon Restaurants joins host Ben Bland to discuss the story of the brand, its ethos and future plans.
In Focus: Store Teams
In Focus - Store Teams: In this episode, we're discussing the power of people. As technology and automation becomes more prevalent in the world of retail, the idea of having store assistants might seem old-fashioned. But the human touch is still very much in demand.