There’s a lot of talk about the importance of delivering an ‘experience’ in store. But is it the right conversation to be having? Host Ben Bland is joined by UXUS co-founder and chief creative officer, George Gottl to explore why creating meaningful conversation is the new social currency that retailers and brands should instead be focusing on.
Featuring in-depth conversations with senior figures from the world of retail, this is The Retail Exchange’s informed interview series. Hear from leading minds and inspiring thinkers as they share insights into delivering retail success and get to the heart of the industry’s big issues.
Featuring
Guest
George Gottl,
Chief Creative Officer
FutureBrand UXUS
Your Host
Ben Bland
Episodes
Costa | Adam Dunt
19 February 2021 | 28 min listen
In our latest episode, we sit down with Adam Dunt, Global Creative Design Lead at Costa Coffee. He talks coffee culture and explains how the right kind of design can create a warm, welcoming space that truly connects with the local communities the brand serves.
2020 | Year in review
29 December 2020 | 45 min listen
As 2020 rolls to a close, our final podcast episode of the year reflects on the year that was. A year in retail, like no other. Special co-hosts Karl McKeever and Natalie Berg reflect on the past year in retail and look ahead at what’s to come in what everyone hopes will be a brighter 2021.
The Special | Moveable feast
08 December 2020 | 42 min listen
Grocery retail has stepped up to the plate in 2020. In the final episode of ‘The Special’ from The Retail Exchange podcast, we discuss this year’s explosive growth in eCommerce across the sector, as shoppers ready themselves to shop online for their festive food favourites.
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Essential listening for anyone who cares about retail, The Retail Exchange is a dedicated podcast series that throws the spotlight on key issues affecting the industry. Our podcasts feature insight and opinion from senior industry professionals and thought-leaders, opening the door to knowledge and insight to help retailers and brands on their journey to success.
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