All Podcast Episodes

The Interview: Printemps Chief Executive, Jean-Marc Bellaiche
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The Interview: Printemps Chief Executive, Jean-Marc Bellaiche

In this episode of The Interview Series, host Karl McKeever is joined in conversation by Jean-Marc Bellaiche, CEO at Parisian-based luxury department store, Printemps..

A trip to Paris is never complete without a stop by luxury department store, Printemps. Its first-ever store opened on Boulevard Haussmann back in 1865, where it still stands. Today, the iconic parisian department store remains a force of innovation. We explore how Printemp’s innovation agenda has been accelerated in the last couple of years, with a new store in Doha, new services, and new customer experiences. We also discuss its evolving approach to omnichannel and Jean-Marc's views on successfully navigating culture and change management. Recorded at Shoptalk Europe.

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The Interview: Shein Global Head of Strategy, Peter Pernot-Day
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The Interview: Shein Global Head of Strategy, Peter Pernot-Day

In this episode of The Interview Series, host Karl McKeever is joined in conversation by Peter Pernot-Day, Head of Global Strategy & Corporate Affairs at Chinese fast-fashion brand, Shein. One of the world's fastest growing apparel retailers, Peter shares an insight into the brand's unique on-demand business model and its explosive growth, with rumours continuing to swirl about a potential flotation on the London Stock Exchange. Recorded at Shoptalk Europe.

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The Interview: Brompton Bicycles Head of Marketing NA, Dawn Fichot
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The Interview: Brompton Bicycles Head of Marketing NA, Dawn Fichot

In this episode of The Interview Series, host Karl McKeever is joined in conversation by Dawn Fichot, Head of Marketing North America for iconic British foldable bike manufacturer, Brompton Bicycles. We explore how this most British of companies is adapting its message to move in line with needs of the North American audience; the ways Brompton is leveraging digital solutions to track new consumers; urban change in the US; and why innovation and loyalty will always be Brompton’s obsession.

Recorded at NRF 2024: Retail’s Big Show

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The Interview: Kmart Australia Managing Director, Ian Bailey
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The Interview: Kmart Australia Managing Director, Ian Bailey

In this episode of The Interview Series, host Karl McKeever sits down with Ian Bailey, Managing Director of Kmart Group Australia.

With over 450 stores, Kmart Australia is the country’s number one performing general merchandise and apparel retailer, and one of the most trusted and loved brands in Australia and New Zealand.

We explore how Kmart Australia doubled down on clarity of purpose and innovation to develop a strategic blueprint and operational architecture to transform its business model, moving it from a traditional discount chain to an innovative, modern, hybrid retailer.

Presented by World Retail Congress.

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The Interview: Camper Global Retail Director, Isabelle Aberman
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The Interview: Camper Global Retail Director, Isabelle Aberman

In this episode of The Interview Series, host Karl McKeever travels to Barcelona to sit down with Isabelle Aberman, Global Retail Director of iconic footwear brand, Camper.

Founded on the small Spanish island of Mallorca in 1975, Camper is a family business with a rich shoemaking heritage that it uses to create unique designs that continue to enjoy global appeal.

Passionate about retail in all its forms, Isabelle joins us to discuss Camper’s unique approach to retail design, share the inside story of CamperLab and ReCamper, and to look ahead to what the future of retail holds for us all.

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The Interview: Sprinter Creative Director, Eduardo Recio
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The Interview: Sprinter Creative Director, Eduardo Recio

In this episode of The Interview Series, host Karl McKeever travels to Barcelona to sit down with Eduardo Recio, Creative Director eCommerce & Retail, for leading Spanish multi-sport retail brand, Sprinter. We examine the story behind the retailer’s game-changing new retail concept, the key challenges that retailers in the sports sector face to deliver a winning customer experience, and look back on Eduardo’s own career retail—which first began here in the UK.

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The Interview: Vuori VP of International, Andy Lawrence
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The Interview: Vuori VP of International, Andy Lawrence

In this episode of The Interview Series, host Karl McKeever is joined by Andy Lawrence, VP of International of US-based athletic clothing brand, Vuori. Inspired by California’s active, coastal lifestyle, Vuori was founded in 2015. In September last year it launched into China, Hong Kong, Singapore, the Middle East, and Mexico, and opened its first UK store in London's Covent Garden. In this episode, we explore the story behind the SoCal brand, the key challenges that the athleisure sector (and many other DTC brands) face to ‘win’ with consumers, and the company’s secrets to serving up a successful international growth strategy.

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Event Review: World Retail Congress
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Event Review: World Retail Congress

Event Review - World Retail Congress 2023: In this episode, we bring you more highlights from World Retail Congress 2023 in Barcelona.

Host Karl McKeever is joined by Deloitte chief global economist, Ira Kalish, and Matahari Department Store CFO, Niraj Jain. Together, we discuss the economic headwinds that the industry is facing in 2023, and how retailers can create the financial foundation to deliver resilience and growth in the months ahead. Plus we are joined in conversation by Havaianas President EMEA, Guillaume Prou, to explore his company’s extraordinary brand journey and why investing in product innovation remains vital in the face of growing additional ‘distractions’ to the day job of retailing.

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Event Review: Shoptalk Europe 2023
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Event Review: Shoptalk Europe 2023

Event Review - Shoptalk Europe 2023 - Ep03: in the final of our daily podcast episodes from Shoptalk Europe 2023 in Barcelona, host Karl McKeever brings you highlights from Day Three at the event. We hear from some of the sharpest minds in retail, at some of Europe’s leading retailers and brands, as they discuss, debate and present the solutions that are redefining thinking… in an ever-shifting landscape.

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Event Review: Shoptalk Europe 2023
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Event Review: Shoptalk Europe 2023

Event Review - Shoptalk Europe 2023 - Ep02: in the second of our daily podcast episodes from Shoptalk Europe 2023 in Barcelona, we pick our way through some of the highlights from Day Two at the event. Host Karl McKeever brings you highlights of what was on show (and discussed) during what was another busy day at Shoptalk Europe 2023. We hear from some of the sharpest minds in retail, at some of Europe’s leading retailers and brands, as they discuss, debate and present the solutions that are redefining thinking… in an ever-shifting landscape.

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Event Review: Shoptalk Europe 2023
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Event Review: Shoptalk Europe 2023

Event Review - Shoptalk Europe 2023 - Ep01: In this latest episode of The Retail Exchange podcast, host Karl McKeever brings you highlights from the first day of Shoptalk Europe 2023 in Barcelona. The event promises to unite Europe’s entire retail ecosystem. And the first day did not disappoint as retail leaders and some of the industry’s leading innovators came together to discuss and debate the trends that are shaping the industry… and present solutions that are providing a glimpse into what the future of retail might look like.

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Event Review: World Retail Congress
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Event Review: World Retail Congress

Event Review - World Retail Congress 2023: In this latest episode of The Retail Exchange podcast, host Karl McKeever brings you highlights from World Retail Congress 2023 in Barcelona, as we pick our way through some of the topics, insights and conversations that are inspiring and challenging the retail ecosystem, and that interested us the most.

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Event Review: NRF Big Show 2023
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Event Review: NRF Big Show 2023

Event Review - NRF 2023 Retail’s Big Show - Day Three: In this latest episode of The Retail Exchange podcast, host Karl McKeever reports from NRF 2023, Retail’s Big Show, in New York City. We bring your highlights from the Javits Convention Center, where retail leaders and some of the industry’s most pioneering vendors, discuss, debate, and present the key topics that provide a glimpse into what the future of retail might look like. In this episode, we picked our way through some of the highlights from the final day at the Show.

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Event Review: NRF Big Show 2023
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Event Review: NRF Big Show 2023

Event Review - NRF 2023 Retail’s Big Show - Day Two: In this latest episode of The Retail Exchange podcast, host Karl McKeever reports from NRF 2023, Retail’s Big Show, in New York City. We bring your highlights from the Javits Convention Center, where retail leaders and some of the industry’s most pioneering vendors, discuss, debate, and present the key topics that provide a glimpse into what the future of retail might look like. In this episode, we picked our way through some of the highlights from Day Two at the Show.

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Event Review: NRF Big Show 2023
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Event Review: NRF Big Show 2023

Event Review - NRF 2023 Retail’s Big Show - Day One: In this latest episode of The Retail Exchange podcast, host Karl McKeever reports from NRF 2023, Retail’s Big Show, in New York City. At the start of a franticly busy three days in the Big Apple, we bring your highlights from the Javits Convention Center, we picked our way through some of the highlights from Day One at the Show, where retail leaders and some of the industry’s most pioneering vendors, discuss, debate, and present the key topics that provide a glimpse into what the future of retail might look like.

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Event Review: Shoptalk Europe 2022 Roundup
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Event Review: Shoptalk Europe 2022 Roundup

Event Review - Shoptalk Europe 2022: In this latest episode of The Retail Exchange podcast, host Karl McKeever looks back at what was on show at Shoptalk Europe 2022 in London. We hear from the heads of some of Europe's leading retailers and vendors on how to harness an ever-shifting retail landscape.

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The Interview: Coresight Research, founder & CEO Deborah Weinswig
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The Interview: Coresight Research, founder & CEO Deborah Weinswig

The Interview: Coresight Research: In this episode, host Karl McKeever is joined by Coresight Research founder and CEO, Deborah Weinswig, to explore the disruptive trends and priorities that are shaping the new retail landscape, and to hopefully provide some answers to the question about the next digital “reality”: the metaverse.

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Event Review: Retail Week Live 2022 Roundup
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Event Review: Retail Week Live 2022 Roundup

Event Review - Retail Week Live 2022: In this latest episode of The Retail Exchange podcast, Karl McKeever and Mark Faithfull bring you highlights from the annual Retail Week Live festival, as we pick our way through some of the topics, insights and conversations that are inspiring and challenging the retail ecosystem, and that interested us the most. In partnership with Inkpact.

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The Interview: Zalando, VP Direct to Consumer Carsten Keller
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The Interview: Zalando, VP Direct to Consumer Carsten Keller

The Interview: Zalando: In this episode, host Karl McKeever is joined by Dr Carsten Keller, VP Direct to Consumer of fashion e-tailing giant, Zalando. With more and more brands continuing to gear their processes to direct-to-consumer models, the platform has seen a boom in brands collaborations. Carsten explains how Zalando is supporting brand’s DTC ambitions, what the future will look like for ‘platforms’, what he believes will drive the next phase of hyper growth in retail, and why ‘progress, not perfection’ is more crucial than ever.

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The Interview: Unilever, Chief Customer Officer Claire Hennah
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The Interview: Unilever, Chief Customer Officer Claire Hennah

The Interview - Unilever: in this special episode of The Interview Series, as we look ahead to Retail Week 2022 later this month, host Karl McKeever sits down with in conversation with Unilever Chief Customer Officer Wellbeing, Beauty and Digital Commerce, Claire Hennah.

She explains why, when it comes to how consumers goods companies go to market, digital is changing everything. We also look ahead to Retail Week Live 2022.

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