All Podcast Episodes

The Interview: Little Moons, CEO & co-founder Vivien Wong
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The Interview: Little Moons, CEO & co-founder Vivien Wong

In this episode of The Interview series, host Karl McKeever sits down with Little Moons CEO and co-founder Vivien Wong. As children growing up in their parents’ bakery in London, Vivien (and her brother Howard) were surrounded by a passion for creating amazing food.

In 2010, they set up Little Moons; making a Japanese-inspired dessert called "mochi”. After enjoying steady growth, the company set up a Little Moons TikTok account and began posting videos… and then things began to get really interesting.

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The Interview: Pets at Home, chief people & culture officer Louise Stonier
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The Interview: Pets at Home, chief people & culture officer Louise Stonier

The Interview: Pets at Home: In this latest episode of The Interview Series host Karl McKeever is joined by Pets at Home chief people & culture officer Louise Stonier. She explains the retailer’s focus on people, as well as pets. Why loving what you do is key to giving it your all. And why meaningful engagement and flexible working ultimately pays off when it comes to delivering lasting improvements in performance.

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The Interview: BOXPARK founder Roger Wade
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The Interview: BOXPARK founder Roger Wade

The Interview: BOXPARK x London Designer Outlet: In this latest episode of The Interview Series host Karl McKeever is joined by BOXPARK founder Roger Wade and London Designer Outlet general manager Sue Shepherd. Together, they discuss strategies for making neighbourhoods a pleasing place, and the formula that will ensure bricks-and-mortar retail and hospitality doesn’t just survive, but thrives.

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The Special Live
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The Special Live

The Special Live - The CEOs…: In this special episode of the podcast, presented by Trust Systems and recorded on stage at Retail Week Live 2021, Retail Week Connect’s Isobel Chillman is joined by The Very Group group chief executive Henry Birch, Wickes CEO David Wood, and Fenwick CEO John Edgar.

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Event Review: Retail Week Live 2021 Roundup
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Event Review: Retail Week Live 2021 Roundup

Event Review - Retail Week Live 2021: In this latest episode of The Retail Exchange podcast, Karl McKeever hosts a special edition from Retail Week Live 2021 in London. As physical events made a welcome return to the industry calendar and the retail industry begins to reconnect, we hear from retail leaders, exhibitors and attendees at the UK’s flagship retail conference.

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The Special: Moveable Feast
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The Special: Moveable Feast

The Special - Moveable Feast: Grocery retail has stepped up to the plate in 2020. In the final episode of ‘The Special’ from The Retail Exchange podcast, we discuss this year’s explosive growth in eCommerce across the sector, as shoppers ready themselves to shop online for their festive food favourites.

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The Special: Retail Unwrapped
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The Special: Retail Unwrapped

The Special - Retail Unwrapped: In our latest episode, we look at the business of 25 December, analysing advertising campaigns and the likely impact on retail footfall during what will be a very different Christmas 2020. Plus we look ahead to the key trends for the year ahead.

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The Special: Retail Wellbeing
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The Special: Retail Wellbeing

The Special - Retail Wellbeing: In our final episode of ‘The Special’ series, we take an in-depth look at the human impact of the pandemic and the importance of wellbeing for retail employees in these unprecedented times.

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The Special: New Normal?
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The Special: New Normal?

The Special - New Normal? In this episode of ‘The Special’ series, we explore the ramifications of the retail apocalypse that nobody saw coming, as stores around the world close their physical stores.

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The Special: Feed the Nation
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The Special: Feed the Nation

The Special - Feed the Nation: In the first in our new series of ‘The Special’, we explore how the pandemic is affecting food retailers. Our guests try to make sense of the volatile, fast moving and hugely complex situation facing grocery retail.

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The Interview: Foot Locker
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The Interview: Foot Locker

The Interview - Foot Locker: In this special episode, we sit down with respected retail designer, Kambiz Hemati. Best known for his work with brands such as Foot Locker and Starbucks, he discusses the art of great retail design and looks back on his own storied career.

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The Interview: HEMA
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The Interview: HEMA

The Interview - HEMA: In this latest episode of The Interview Series, we talk exclusively to Tjeerd Jegen, CEO of HEMA to explore how a ‘return on value and values’ is helping drive new growth, and to shine a spotlight on his own storied retail career.

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The Interview: OKA
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The Interview: OKA

The Interview - OKA: In this special episode of The Interview Series, our host Ben Bland looks ahead to Retail Week Live 2020 with Sarah Clark – Advisory Board Member and Chief Commercial Officer of luxury homewares retailer OKA.

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The Special: Retail Sustainability
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The Special: Retail Sustainability

The Special - Retail Sustainability: In final episode of our series of special podcasts exploring the future of retail in the next ten years., we discuss why sustainability will become a key business driver and how retailers can be more planet positive. In association with World Retail Congress.

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The Special: Consumer Behaviour
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The Special: Consumer Behaviour

The Special - Consumer Trends: As the decade draws to a close, we bring you three special episodes exploring the challenges and opportunities that will lie in store for retail in the next ten years. In this second episode, we discuss evolving consumer habits and societal trends. In association with World Retail Congress.

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The Special: Retail Technology
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The Special: Retail Technology

The Special - Retail Technology: As the decade draws to a close, we bring you three special episodes exploring the challenges and opportunities that will lie in store for retail in the next ten years. In this first episode, we talk technology. In association with World Retail Congress.

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The Interview: Rituals Cosmetics
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The Interview: Rituals Cosmetics

The Interview - Rituals Cosmetics: In this episode of The Interview Series, we sit down with Richard Lems, Director of Format & Design at body and home cosmetics retailer Rituals, to discuss the importance of rituals and extol the virtues of ’slow retail’.

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The Interview: HSBC
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The Interview: HSBC

The Interview: HSBC: In an exclusive interview, recorded at Tech Festival 2019, host Jason Bradbury sits down with Josh Bottomley, global head of digital, data and development at HSBC, to discuss the tech challenges of becoming a successful retail bank in the digital world.

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