All Podcast Episodes
In Focus Ep26: Online Luxury Retail CX
In Focus | Online Luxury Retail CX. On the latest episode of our In Focus series, recorded live at Fortnum & Mason’s flagship store in London and presented by Narvar – we sit down in conversation with Briony Yeates, Senior CX Manager at Seasalt Cornwall, Matthew Henton, Head of E-commerce at Moss, Kelly Corr, Enterprise Customer Success Manager at Narvar, and retail expert, Sarah Curran to explore the strategies and best practices to optimise the post-purchase experience, maximise customer lifetime value, and keep customers coming back.
These industry leaders will share real-world examples and actionable advice on how to get the most value out of every customer relationship.
Presented by Narvar
In Focus Ep25: Digital in Retail
In Focus | Digital in Retail. On the latest episode of our In Focus series, presented by Trust, we sit down in conversation with John Lewis Partnership head of personalisation and retail media, Tom Langley, Fortnum & Mason head of digital transformation, Sophie Cunningham, and Trust commercial director, Mike Dowson. Together, we discuss the strategies and essential techniques for maximising the impact of Digital Signage to boost engagement; and unlock greater return from investment. Recorded in-front of a live audience at Samsung KX in London
Presented by Trust
In Focus: Digital Retail Signage
In Focus - Digital Retail Signage: In the second of our two-part special exploring innovation in digital signage technology, guest host Jason Bradbury is joined by a panel of experts to explore the now and the next in digital signage solutions – the trends and the challenges for retailers as they seek to make informed strategic decisions in 2022, and beyond.
In Focus: Digital Retail Signage
In Focus - Digital Retail Signage: In this latest episode of The Retail Exchange podcast, guest host Jason Bradbury talks to three companies who know a thing or two about what it takes to create a blueprint for success when it comes to digital retail signage, for anyone wanting to think big and do better.
The Interview: Samsung KX
In this episode, we revisit our interview with Samsung Showcase Director Tanya Weller. She joined guest host Jason Bradbury to discuss the story behind the Samsung KX concept and explore her many career highlights.