All Podcast Episodes
Event Review: Shoptalk Europe 2023
Event Review - Shoptalk Europe 2023 - Ep03: in the final of our daily podcast episodes from Shoptalk Europe 2023 in Barcelona, host Karl McKeever brings you highlights from Day Three at the event. We hear from some of the sharpest minds in retail, at some of Europe’s leading retailers and brands, as they discuss, debate and present the solutions that are redefining thinking… in an ever-shifting landscape.
Event Review: Shoptalk Europe 2023
Event Review - Shoptalk Europe 2023 - Ep02: in the second of our daily podcast episodes from Shoptalk Europe 2023 in Barcelona, we pick our way through some of the highlights from Day Two at the event. Host Karl McKeever brings you highlights of what was on show (and discussed) during what was another busy day at Shoptalk Europe 2023. We hear from some of the sharpest minds in retail, at some of Europe’s leading retailers and brands, as they discuss, debate and present the solutions that are redefining thinking… in an ever-shifting landscape.
Event Review: Shoptalk Europe 2023
Event Review - Shoptalk Europe 2023 - Ep01: In this latest episode of The Retail Exchange podcast, host Karl McKeever brings you highlights from the first day of Shoptalk Europe 2023 in Barcelona. The event promises to unite Europe’s entire retail ecosystem. And the first day did not disappoint as retail leaders and some of the industry’s leading innovators came together to discuss and debate the trends that are shaping the industry… and present solutions that are providing a glimpse into what the future of retail might look like.
Event Review: World Retail Congress
Event Review - World Retail Congress 2023: In this latest episode of The Retail Exchange podcast, host Karl McKeever brings you highlights from World Retail Congress 2023 in Barcelona, as we pick our way through some of the topics, insights and conversations that are inspiring and challenging the retail ecosystem, and that interested us the most.
Event Review: Retail Week Live 2023
Event Review - Retail Week Live 2023: In this latest episode of The Retail Exchange podcast, host Karl McKeever brings you highlights from Retail Week Live 2023 in London, as we pick our way through some of the topics, insights and conversations that are inspiring and challenging the retail ecosystem, and that interested us the most.
Event Review: NRF Big Show 2023
Event Review - NRF 2023 Retail’s Big Show - Day Three: In this latest episode of The Retail Exchange podcast, host Karl McKeever reports from NRF 2023, Retail’s Big Show, in New York City. We bring your highlights from the Javits Convention Center, where retail leaders and some of the industry’s most pioneering vendors, discuss, debate, and present the key topics that provide a glimpse into what the future of retail might look like. In this episode, we picked our way through some of the highlights from the final day at the Show.
Event Review: NRF Big Show 2023
Event Review - NRF 2023 Retail’s Big Show - Day Two: In this latest episode of The Retail Exchange podcast, host Karl McKeever reports from NRF 2023, Retail’s Big Show, in New York City. We bring your highlights from the Javits Convention Center, where retail leaders and some of the industry’s most pioneering vendors, discuss, debate, and present the key topics that provide a glimpse into what the future of retail might look like. In this episode, we picked our way through some of the highlights from Day Two at the Show.
Event Review: NRF Big Show 2023
Event Review - NRF 2023 Retail’s Big Show - Day One: In this latest episode of The Retail Exchange podcast, host Karl McKeever reports from NRF 2023, Retail’s Big Show, in New York City. At the start of a franticly busy three days in the Big Apple, we bring your highlights from the Javits Convention Center, we picked our way through some of the highlights from Day One at the Show, where retail leaders and some of the industry’s most pioneering vendors, discuss, debate, and present the key topics that provide a glimpse into what the future of retail might look like.
In Focus: Customer Loyalty
In Focus - Customer Loyalty: In this episode, we explore the importance of taking time to foster loyal and lasting customer relationships. Host Karl McKeever sits down with Gousto Chief Marketing Officer Tom Wallis and Inkpact Founder & CEO Charlotte Pearce to discuss the challenges, twists, and lessons for success to connect, engage, and retain valued customers.
Event Review: Shoptalk Europe 2022 Roundup
Event Review - Shoptalk Europe 2022: In this latest episode of The Retail Exchange podcast, host Karl McKeever looks back at what was on show at Shoptalk Europe 2022 in London. We hear from the heads of some of Europe's leading retailers and vendors on how to harness an ever-shifting retail landscape.
Event Review: Retail Week Live 2022 Roundup
Event Review - Retail Week Live 2022: In this latest episode of The Retail Exchange podcast, Karl McKeever and Mark Faithfull bring you highlights from the annual Retail Week Live festival, as we pick our way through some of the topics, insights and conversations that are inspiring and challenging the retail ecosystem, and that interested us the most. In partnership with Inkpact.
The Interview: Unilever, Chief Customer Officer Claire Hennah
The Interview - Unilever: in this special episode of The Interview Series, as we look ahead to Retail Week 2022 later this month, host Karl McKeever sits down with in conversation with Unilever Chief Customer Officer Wellbeing, Beauty and Digital Commerce, Claire Hennah.
She explains why, when it comes to how consumers goods companies go to market, digital is changing everything. We also look ahead to Retail Week Live 2022.
The Interview: Retail Trust
The Interview - Retail Trust: In this episode, host Mark Faithfull returns to the important issue of wellbeing, as we mark Mental Health Awareness Week and the Retail Trust’s Together Fest 2022, which takes place in London today. Recorded at Spring Fair 2022, Retail Trust wellbeing consultant Andrea Woodside joins us to examine whether retail is a happy place, why kindness and empathy is not rocket science (but can be rocket fuel), and why it’s important to give retail leaders permission to focus their energy and efforts on signposting support to make a meaningful difference to employees.
In Focus: Beauty Retail
In Focus - Beauty Retail: In this episode, we explore how the beauty industry can capitalise on the booming consumer demand to feel good again, by bringing joy and discovery to the retail experience. Host Karl McKeever sits down with Benefit Cosmetics UK & Ireland marketing director Lou Bennett, Cosmetic Executive Women editor Sallie Berkerey and arken P-O-P International head of insights Aimee Grandfield.
The Interview: Pandora, SVP Omnichannel Retail Kate Walsh
The Interview: Pandora: In this episode, host Karl McKeever is joined by Kate Walsh, SVP Omnichannel Retail for Pandora. She reveals the charm of working for this iconic jewellery brand, how it is repurposing and revitalising its offer for the future, the lessons she’s learned about how to do business better, and her views on whether The Apprentice is as good as it used to be.
Event Review: World Retail Congress 2022 Roundup
Event Review - World Retail Congress 2022 Week: In this latest episode of The Retail Exchange podcast, Karl McKeever and Mark Faithfull report from World Retail Congress in Rome. As the event makes a welcome return to the industry calendar, we hear from retail leaders, exhibitors and attendees at the global flagship retail conference.
In Focus: Employee Wellbeing
In Focus - Employee Wellbeing: In this episode, host Mark Faithfull talks wellbeing. Employee wellbeing doesn’t stop at the store or office entrance. We sit down with Claire Kershaw, Wellbeing Offer at Next and Terry Streather, Director of Oakwood Training to discuss the importance of achieving buy-in at a senior level, why the narrative needs to switch from reactive to one that’s proactive, how to empower managers to spot the warning, and what wellbeing will look like in the future.
In Focus: Ethics Work
In Focus - Ethics Work: In this latest episode of The Retail Exchange podcast, host Karl McKeever talks to three companies about how to design and source more sustainably, and explores how creating sustainable products has been integral to their own journey from seed to full bloom. Recorded at Spring Fair 2022 and in support of its ‘The Power of One’ campaign, that aims to energise retailers and consumers to take small steps to change the world.
The Interview: Little Moons, CEO & co-founder Vivien Wong
In this episode of The Interview series, host Karl McKeever sits down with Little Moons CEO and co-founder Vivien Wong. As children growing up in their parents’ bakery in London, Vivien (and her brother Howard) were surrounded by a passion for creating amazing food.
In 2010, they set up Little Moons; making a Japanese-inspired dessert called "mochi”. After enjoying steady growth, the company set up a Little Moons TikTok account and began posting videos… and then things began to get really interesting.
The Interview: Joe & Seph’s, Director & co-founder Paul Sopher
In this episode of The Interview series, recorded at Spring Fair 2022, host Mark Faithfull is sits down with Joe & Seph’s co-founder Paul Sopher as he shares the intriguing story of how a trip to the US led to the transformation of the UK popcorn category, his experience of life in a fast-growing family business, and advice for wannabe entrepreneurs.
Despite the company's success and expanding range of product lines, it remains singularly committed to one thing: creating the best tasting popcorn possible. That focus has helped to reinvent a category, taking the word of popcorn far beyond simply being a moorish movie treat.