In Focus: Customer Loyalty
01 July 2022
In Focus
36 MINS LISTEN
In this episode, we explore the importance of taking time to foster loyal and lasting customer relationships.
In a world ((and sea of digital noise) that seems to be evolving at an ever-increasing speed, they share their thoughts on the importance of taking time to foster loyal and lasting customer relationships.
Maybe it's time retailers and brands slowed things down and reconsidered how they build more meaningful, human connections.
But what are the challenges, the twists, the lessons for success?
Host Karl McKeever sits down with Gousto Chief Marketing Officer Tom Wallis and Inkpact Founder & CEO Charlotte Pearce to discuss the challenges, twists, and lessons for success to connect, engage, and retain valued customers.
Your host
Karl McKeever
Featuring
Gousto Chief Marketing Officer
Tom Wallis
Inkpact Founder & CEO
Charlotte Pearce
Roundtable Podcast
Customer loyalty, CX, customer experience, subscription retail, retailing, data, personalisation, roundtable discussion.