All Podcast Episodes
Event Review: Retail Week Live 2023
Event Review - Retail Week Live 2023: In this latest episode of The Retail Exchange podcast, host Karl McKeever brings you highlights from Retail Week Live 2023 in London, as we pick our way through some of the topics, insights and conversations that are inspiring and challenging the retail ecosystem, and that interested us the most.
The Interview: Warner’s Gin CEO and co-founder, Tom Warner
The Interview: Warner’s Gin: In this episode of The Interview Series, host Mark Faithfull is joined by Tom Warner, co-founder & CEO of Warner’s Gin.
Celebrating its tenth anniversary in 2022, Warner’s Gin has had much to do the gin-naissance boom over the last decade.
In this episode, Warner walks us through the story of how he and his then business partner decided to launch the brand; the influence of Warner’s Gin in revolutionising the category boom through its rhubarb flavoured gin (at the time, a ‘first’); the importance of balancing the need to do good with doing business; and his own personal tales of the trials and tribulations of entrepreneurial life.
Recorded at Retail Week Live 2022
The Special: US Retail
The Special: US Retail. In this episode of The Special, we report from our New York studio to focus on the latest developments in US retail. Host Karl McKeever is joined by Laura Lewi, associate and concept designer at global architecture and design practice CRTKL to discuss the importance of reimagining physical retail for our new reality.
We speak to Neil Saunders, retail analyst and managing director of GlobalData Retail in Arizona about the current state of US retail, consumer confidence, and the prospects for growth ahead of the Golden Quarter. Plus: we’re joined by Aimee Grandfield, head of insights at retail display specialist arken P-O-P International to talk beauty retail, following her own recent visit to New York City.
The Interview: Spotify Head of Industry – Retail Vertical, John Gregory
The Interview: Spotify: In this episode of The Interview Series, host Karl McKeever is joined by John Gregory, Head of Industry – Retail Vertical at Spotify. From bombs, to beer, to Bloomingdale’s. Gregory has enjoyed a varied and storied career that has seen him involved in everything from the F-15 fighter program to the role of VP Marketing at the US luxury department store chain.
We explore the secrets to delivering a successful digital customer experience; how technology and data can be used to truly understand the individual and appeal to consumer senses and emotions; and what retailers can do to inspire shoppers through the joy of discovery.
Recorded at Retail Week Live 2022
The Interview: Frugi, Chief Executive Officer Sarah Clark
The Interview: Frugi: In this episode, host Mark Faithfull is joined by Sarah Clark, CEO of UK organic clothing brand, Frugi. We to explore how sustainable fashion has changed; the brand’s plan for growth; what a sustained approach to business growth looks like; how to better influence and empower customers to live more sustainably; and how can it replace the pursuit of profit, and to reflect on her first year in post.
Recorded at Retail Week Live 2022.
Event Review: Retail Week Live 2022 Roundup
Event Review - Retail Week Live 2022: In this latest episode of The Retail Exchange podcast, Karl McKeever and Mark Faithfull bring you highlights from the annual Retail Week Live festival, as we pick our way through some of the topics, insights and conversations that are inspiring and challenging the retail ecosystem, and that interested us the most. In partnership with Inkpact.
The Interview: Unilever, Chief Customer Officer Claire Hennah
The Interview - Unilever: in this special episode of The Interview Series, as we look ahead to Retail Week 2022 later this month, host Karl McKeever sits down with in conversation with Unilever Chief Customer Officer Wellbeing, Beauty and Digital Commerce, Claire Hennah.
She explains why, when it comes to how consumers goods companies go to market, digital is changing everything. We also look ahead to Retail Week Live 2022.
The Interview: Little Moons, CEO & co-founder Vivien Wong
In this episode of The Interview series, host Karl McKeever sits down with Little Moons CEO and co-founder Vivien Wong. As children growing up in their parents’ bakery in London, Vivien (and her brother Howard) were surrounded by a passion for creating amazing food.
In 2010, they set up Little Moons; making a Japanese-inspired dessert called "mochi”. After enjoying steady growth, the company set up a Little Moons TikTok account and began posting videos… and then things began to get really interesting.
The Interview: Pets at Home, chief people & culture officer Louise Stonier
The Interview: Pets at Home: In this latest episode of The Interview Series host Karl McKeever is joined by Pets at Home chief people & culture officer Louise Stonier. She explains the retailer’s focus on people, as well as pets. Why loving what you do is key to giving it your all. And why meaningful engagement and flexible working ultimately pays off when it comes to delivering lasting improvements in performance.
The Interview: BOXPARK founder Roger Wade
The Interview: BOXPARK x London Designer Outlet: In this latest episode of The Interview Series host Karl McKeever is joined by BOXPARK founder Roger Wade and London Designer Outlet general manager Sue Shepherd. Together, they discuss strategies for making neighbourhoods a pleasing place, and the formula that will ensure bricks-and-mortar retail and hospitality doesn’t just survive, but thrives.
The Special Live
The Special Live - The CEOs…: In this special episode of the podcast, presented by Trust Systems and recorded on stage at Retail Week Live 2021, Retail Week Connect’s Isobel Chillman is joined by The Very Group group chief executive Henry Birch, Wickes CEO David Wood, and Fenwick CEO John Edgar.
Event Review: Retail Week Live 2021 Roundup
Event Review - Retail Week Live 2021: In this latest episode of The Retail Exchange podcast, Karl McKeever hosts a special edition from Retail Week Live 2021 in London. As physical events made a welcome return to the industry calendar and the retail industry begins to reconnect, we hear from retail leaders, exhibitors and attendees at the UK’s flagship retail conference.
The Special: Retail Unwrapped
The Special - Retail Unwrapped: In our latest episode, we look at the business of 25 December, analysing advertising campaigns and the likely impact on retail footfall during what will be a very different Christmas 2020. Plus we look ahead to the key trends for the year ahead.
The Interview: Foot Locker
The Interview - Foot Locker: In this special episode, we sit down with respected retail designer, Kambiz Hemati. Best known for his work with brands such as Foot Locker and Starbucks, he discusses the art of great retail design and looks back on his own storied career.
The Interview: HEMA
The Interview - HEMA: In this latest episode of The Interview Series, we talk exclusively to Tjeerd Jegen, CEO of HEMA to explore how a ‘return on value and values’ is helping drive new growth, and to shine a spotlight on his own storied retail career.
The Interview: OKA
The Interview - OKA: In this special episode of The Interview Series, our host Ben Bland looks ahead to Retail Week Live 2020 with Sarah Clark – Advisory Board Member and Chief Commercial Officer of luxury homewares retailer OKA.